This quarter, Al Masaood Automobiles Service team earned the Nissan Middle East SPARC Award (Service and Parts Aftersales Retention Champions Program) for exceeding the Service KPI for Customer Expectation Score. 

The recognition reflects the hard work the team has put into making every customer visit to our service centres both seamless and enjoyable. That effort is evident in the results, with increases in service contract penetration, customer retention, and customer expectation scores. 

Congratulations to the Service Falcons on this achievement.  
Looking ahead, let’s continue raising the bar and delivering experiences that add value to our customers.